The Micro-Credential in Operations Management develops essential knowledge and practical skills required to manage and improve business operations effectively. This course introduces learners to key concepts such as process design, capacity planning, quality management, inventory control, and supply chain coordination. Emphasis is placed on optimizing resources to enhance productivity, efficiency, and customer satisfaction in both manufacturing and service environments.
Through real-world case studies and applied learning activities, learners will gain the ability to analyze operational challenges and implement strategic solutions. This micro-credential equips participants with analytical tools and decision-making techniques that support operational excellence and sustainable business performance, and it may be stackable toward the Bachelor of Business Administration (BBA) Programme, subject to institutional regulations.
- Teacher: Geomatika Admin